Arrow Sewing Furniture provides the original owner with a Limited 10-Year Warranty on all furniture except Arrow chairs (1 Year) and Gidget Sewing Tables (3 Years), protecting all major components from manufacturing defects.
The warranty does not cover freight charges for any defects noticed after the first year of use. Arrow will replace parts for manufacturers' defects, but the freight for these parts will be the responsibility of the customer requesting parts after the first year of ownership.
Original purchasers should register their purchase online at www.ArrowCabinets.com/warranty.
In the event of a Warranty claim, contact Arrow at 1-800-533-7347 or CS@ArrowCabinets.com and submit the original purchase receipt and proof of claim, including photos.
The warranty also does not cover damage caused by abuse, misuse, alteration, poor assembly, accident, or neglect of the product. It does not cover damage caused by moving the cabinet fully loaded or damage caused by moving the cabinet with locked casters.
Arrow Sewing Furniture is designed for residential use only. The warranty does not cover use in a commercial or educational environment. The warranty covers all manufacturer defects but does not cover damage caused by abuse, misuse, alteration, accident, assembly workmanship by anyone other than Arrow, normal wear and tear, or neglect. The warranty does not cover caster damage caused by moving furniture fully loaded or with locked casters.
Replacement parts will be shipped freight prepaid on any initial Warranty claim during the first year of Warranty only. The warranty applies only to defects confirmed by Arrow and will be replaced or repaired at Arrow’s option. In the event parts are no longer available for a Warranty claim, the customer may receive a brand new cabinet at a price equal to 60% off the MSRP of a current comparable model.
QUESTIONS? CALL US: 1-800-533-7347/E-MAIL: CS@ARROWCABINETS.COM