F.A.Q

Bernette Sewing Machines
What if I don't have time to complete a block a month?
How do I pay for a BOM subscription?
Are backing fabrics included?
If I enroll in separate Block of the Month programs, can they be shipped together?
What do I do if fabric is missing from my kit?
How can I find out if my next kit has been sent?
When will my kit begin to ship?
BOM- What do I receive each month?
What is Block of the Month?
I stopped receiving my Daily Deal email, how can I fix this?
Can I save Daily Deals in my cart and ship them together at the end of the week?
When is the new Daily Deal revealed each day?
Can I buy multiple Daily Deals?
Baby Lock Sewing Machines Return Policy
Baby Lock Sewing Machines Troubleshooting
Baby Lock Sewing Machines
Bernina Sewing Machine Return Policy
Bernina Sewing Machine Troubleshooting
Bernina Sewing Machines
EverSewn Sewing Machines- Return Policy
EverSewn Machines Troubleshooting
EverSewn Sewing Machines
Bernette Sewing Machine Return Policy
Bernette Sewing Machine Troubleshooting
How do I request a Donation?
Breast Cancer Ribbon Block
Issues with Missouri Star Precut Party DVDs
Subscription: Update Payment Method
My precuts are not all the same size. What can I do?
Guide to Precuts
Hours of Operation
Different Fabric Types
How do I view/edit my Favorites?
Arrow Warranty Information
Transportation Accommodations
Where do I find my digital issues of BLOCK?
How Can I Use Quilter's Cash?
What is Quilter's Cash?
Opt out of Shop-Pay
Using Coupon Codes with Shop Pay
My order was shipped to my old address! What do I do?
How can I make a change to my order?
How do I view my order(s) in my account?
Is there a minimum or maximum order quantity for FBY?
Discounts and Promotion Terms
Drop-Shipping vs Standard Shipping
Arrow Sewing Furniture- Return Policy
My order for Arrow Furniture arrived damaged
I'm having trouble placing an order for Furniture
Updating an order that contains Arrow Furniture
Retreat Information
More Machine Quilting Questions
Sending in Your Quilt
General Machine Questions
How do I view my Quilter's Cash point balance?
BLOCK Correction, Pardon our Mistakes!
What patterns are in your BLOCK magazine?
When will I get my copy of BLOCK Magazine?
BLOCK Subscription Price
What is BLOCK?
Quilter's Cash- Restrictions
How can I earn Quilter's Cash?
Fancy Flight Quilt