This was a replacement of an order that was received damaged. I appreciated the help from the rep. She had a solution to the issue, which was helpful. I know it's not msqc fault but the order took almost a month to arrive . It was going to a po box but sent fed ex. My only recommendation would be to say offer usps to po box deliveries because I feel that was why it was so delayed. But thank you for you great customer service. Carolyn